New Mailbox Fibre Broadband services available!

Welcome to Mailbox

Mailbox Internet, established in 1997, are a premier provider of broadband internet services. We deliver cutting edge business and home broadband packages backed up by a premier UK based support service.


NEW! Fibre to the Cabinet (FTTC) based Broadband services are now available offering download speeds of up to 40Mbps and upload speeds of up to 10Mbps! * Click Here for more information.

  • Mailbox Broadband Features

    • FTTC Fibre Broadband Now Available (Where Available)
    • ADSL2+ WBC Broadband (Where Available)
    • No service throttling or port blocking
    • Low latency, Great for Streaming and Gaming
    • FREE Wireless Router with all ADSL Broadband services

Fibre Broadband (FTTC/VDSL2)

Our new Fibre to the Cabinet (FTTC) based broadband services offer download speeds of up to 40Mbps and upload speeds of up to 10Mbps.

Is your Broadband service too slow?
Fibre broadband offers a big increase in speeds compared to older broadband products. Where speeds were predominantly determined by the length of your telephone line from the exchange, Fibre to the Cabinet (FTTC) replaces most of this distance with a fibre connection to the street cabinet you connect to. The much shorter distance from your premesis to your local street cabinet is connectied using new VDSL2 technology to allow you to connect at very high speeds.

Is it available in your area?
Fibre broadband is currently in the process of being rolled out throughout the country, but is not yet available everywhere. To find out if you can get it already, please enter your telephone line number into our Availability Checker.

FTTC 20GB

£21.99 per month

FTTC 45GB

£26.99 per month

FTTC 100GB

£49.99 per month

Download Speeds

Up to 40Mbps

Up to 40Mbps

Up to 40Mbps

Upload Speeds

Up to 2Mbps

Up to 10Mbps

Up to 10Mbps

Download Allowance
20GB / month
45GB / month
100GB / Month
Upload Cap
None
None
None
Exc VAT Price
£18.71 + vat per month
£22.97 + vat per month
£42.54 + vat per month
Setup Fee
84.99 + vat
84.99 + vat
84.99 + vat

Installation
Installation of Fibre broadband services is performed by a BT engineer.
The engineer will arrange an appointment with you on the day of installation. If you have an existing ADSL broadband service on the line, you will be able to continue to use the service until the engineer begins the transfer at the appointed time.

Hardware
During the installation, the engineer will install a new faceplate to your master socket for the new service. The engineer will also install a VDSL modem, to which you will be required to connect a PPPoE enabled router.

Please note that an ADSL modem/router, such as you may have used to connect to a previous ADSL broadband service, is not compatible with the Fibre service. You will need to obtain a PPPoE router with an Ethernet WAN (Wide Area Network) port. If you would like any advice on which hardware to choose, please call or email our support team.

* FTTC (Fibre to the Cabinet) products require a deposit equal to two months rental, in addition to the setup and first monthly installment. This deposit is held on the account until the service is cancelled, at which point it will be returned to the customer upon request, after the contractual period has been fulfilled. Alternatively, it can be credited against months 13 and 14 invoices.

Standard

£16.99 per month *

Heavy

£19.57 per month *

Pro

£28.93 per month *

Ultimate

£39.99 per month *

† Download Speeds

Up to 24meg

Up to 24meg

Up to 24meg

Up to 24meg

Usage Allowance per month

5GB

20GB

45GB

110GB

‡ Free Migration
Upload Rate

448kbps

448kbps

448kbps

832kbps

º Free Wireless Router

* Prices exclude VAT.

† Actual Download speeds you achieve are subject to line length, quality and other factors. See the Broadband Speeds section of our FAQ for further information. If the up to 24meg product is not yet available in your local exchange, we will place your order on the ADSL Max up to 8meg product. Please see our Broadband Line Checker to see what you can get.

‡ Free Migration applies only to migration from non-LLU services.

Migration of an LLU line, or activation of a new line costs £44 + VAT. Enter your line number into our Broadband Checker for more information.

º See the full details and terms of the free wireless router offer.

Existing customer? Please use the regrade form in the MyAccount control panel.

About Mailbox

Mailbox Internet started from humble roots offering Macintosh technical support, we offer a full range of internet products and our technical experience is vast, allowing us to support our customers with award winning service. As a well established ISP we're sure that our product range and packages linked to superior technical support will give your business the edge.

Sensible, great value packages

We now provide fibre broadband with speeds of up to 40meg in areas that now support it. In other areas, we provide WBC ADSL Broadband services with download speeds of up to 24meg, where available. If WBC ADSL is not available in your exchange, your order will be placed on our excellent ADSL Max (up to 8meg) platform.

With more and more demanding websites and applications needing more bandwidth and lower latency, we have tailored our Broadband services to suit. Using the latest technologies and now including higher usage allowances, you can now get the most from the Internet.

High performance Broadband

Fast upload and download speeds at all times, with no slowdown at peak times. Low latency for best gaming performance and no ports blocked!

Great customer service and support

Our UK based techincal support team are all highly trained, experienced technicians. It is our aim to provide you with the best level of support and customer service possible.

© 2010 186k Limited - Registered in England No 04937421 - Registered office: 197 North Street, Leeds, LS7 2AA